who are we
Sunset has been Established in 1992, it has become one of the most important brands in the field of car rental through its wise leadership and spirit of dedication among its employees.
At Sunset there is a wide selection of the latest cars for daily and monthly rent, as well as the car rental service with driver, other than special offers and programs for car rental for the government and private sectors in addition to the pre-booking service of cars. The customer can reserve his favorite car by calling the customer service center or through our website, the company also allows its customers to receive and deliver the car from anywhere in Jordan. Sunset company was established in the capital Amman through its main center located in Wadi Saqra (Shmeisani area). The company developed over the years and the branch of Sweifieh was opened.
In order to provide the best services to our customers, we have a strolling maintenance team, specialized in all types of vehicles maintenance, where they are immediately showing when reporting any problem or malfunction in the car.
In order to maintain constant communication between the two branches of our company, an internal telephone network (PBX) has been established to connect all branches and departments and to connect all employees to a mobile network that ensures their rapid access to facilitate administrative matters and accelerate the completion of leasing procedures.
Our company has the ability to inspect the cars before they are delivered to the customer in full internally and externally, to clean and sterilize them, and to wrap the interior with packing materials to ensure that the vehicles are kept clean and equipped with a special package for each car containing a first aid bag, water bottles, Hand sanitizer, map of the Kingdom, written instructions written in both Arabic and English to indicate the most important guidelines necessary for each tenant.
Based on the company's belief in keeping pace with the continuous development to win the satisfaction of its customers and achieve their requirements and their trust beyond their expectations, the company has decided to apply the quality management system in accordance With the international standards ISO 9001 and according to the legislative and legal requirements. The company hopes that this system helps to progress and continuous development and achieve outstanding levels of comfort and luxury for customers. We believe that the basis of the success of any company and the secret of its arrival to the summit is its excellent staff. We conduct periodic training courses for the company's employees to develop their skills and provide them with more expertise and to ensure the best service to the customers. In order to increase the excellence of our company, all our employees are committed to uniforms and ID cards to facilitate their identification by customers.
For the convenience of our customers and to inform them of the largest number of information and conditions required for leasing, we have created a website for the company to explain what our company is, its policies, branches, types of vehicles are available, leasing conditions, company phone numbers, branch addresses and all other information. And we have created a Facebook page for the company where all the company's offers, branches, cars, conditions, etc., In addition to E-mail and toll-free number to respond to various inquiries customers We also have assigned a phone number for complaints so that the employee will receive feedback and complaints from customers and resolve and follow up.
In the end, all that the company hopes to achieve is a high level of satisfaction of its customers and get the approbation of our services by them, so we conduct questionnaires in Arabic and English to measure the extent of satisfaction and try to reach weaknesses and imbalances to improve our services periodically and repeatedly.
The perfect choice in the car rental market. And the rise to the top - Continuity by building a broad base of customers and provide the best services to them.
Providing car rental service to suit the requirements of service recipients in the tourism sector, economy, companies and transport within the Kingdom. And provide sophisticated and civilized car rental services away from routine, in order to build bridges of trust between the company and customers by providing our best services to cover all their personal needs in order to deliver a message to them (your comfort starts from our services) and effort and sincerity and perseverance to achieve the excellence we seek.
- To provide the best services to our customers through knowledge and meet the requirements of the market, and thus we achieve excellence by providing our integrated services and provide the expectations of customers.
Our company is the best and the most distinguished among the companies.
Access to an integrated and modern fleet that meets all desires.
To reach first place locally and compete with international companies to reach a prestigious position at the global level.
Respect all our commitments towards our customers and employees.
Manage our business with the utmost transparency, professionalism and high ethics.
Communicate continuously with everyone clearly and share the experiences of others.
Second: Respect for individuals
Cooperate with all persons who work with us professionally.
Continuous communication with our team and ensuring the development of their level of performance in work with utmost transparency.
Variation of a variety of ideas and cultures to enhance our dealings with customers according to their nationalities and cultures.
Provide opportunities for the development and career advancement of the work team, which shows their decisions and efficiency that enable them to master their work effectively and to maximize the benefit of their career possibilities.
Sunset has been Established in 1992, it has become one
of the most important brands in the field of car rental through its wise
leadership and spirit of dedication among its employees.
At Sunset there is a wide selection of the latest cars for daily and monthly rent, as well as the car rental service with driver, other than special offers and programs for car rental for the government and private sectors in addition to the pre-booking service of cars. The customer can reserve his favorite car by calling the customer service center or through our website, the company also allows its customers to receive and deliver the car from anywhere in Jordan.
Sunset company was established in the capital Amman through its main center located in Wadi Saqra (Shmeisani area). The company developed over the years and the branch of Sweifieh was opened.